Data Protection — pharmtrace

1. Controller

The controller responsible for data processing on this website is:

pharmtrace klinische Entwicklung GmbH
Wolframstrasse 93–94
12105 Berlin
Germany

Phone: +49 30 63 222 700
Email: info@pharmtrace.com

For data protection enquiries, please contact: data.protection@pharmtrace.com

2. What data this website collects

This is a static website. It does not use cookies, does not set tracking identifiers, and does not run analytics software. No personal data is collected automatically when you visit this site.

If you contact us using the contact form or by email, you provide us with the following data voluntarily:

Name
Company or institution
Email address
Phone number (optional)
The content of your message

This data is used exclusively to respond to your enquiry. It is not shared with third parties, not used for advertising purposes, and not retained beyond the period necessary to handle your request, unless statutory retention obligations require otherwise.

3. Legal basis for processing

Processing of contact enquiry data is based on:

Art. 6(1)(b) GDPR — processing is necessary for steps taken at your request prior to entering a contract, or for the performance of a contract.
Art. 6(1)(f) GDPR — processing is necessary for the purposes of our legitimate interests in responding to business enquiries, where those interests are not overridden by your rights and interests.
Art. 6(1)(a) GDPR — where you have given explicit consent to processing for a specific purpose.

4. Hosting

This website is hosted by an external service provider. The provider processes connection data (IP address, browser type, date and time of access) as part of normal server log operations. Such data is processed on the basis of Art. 6(1)(f) GDPR (legitimate interest in the secure and efficient operation of the website) and is not used to identify individual visitors.

5. Your rights

Under the GDPR, you have the following rights in relation to any personal data we hold about you:

Right of access (Art. 15 GDPR) — you may request information about whether and which personal data we process about you.
Right to rectification (Art. 16 GDPR) — you may request correction of inaccurate data.
Right to erasure (Art. 17 GDPR) — you may request deletion of your data where the legal basis for processing no longer applies.
Right to restriction of processing (Art. 18 GDPR) — you may request that processing be restricted in certain circumstances.
Right to data portability (Art. 20 GDPR) — where processing is based on consent or contract, you may request a machine-readable copy of your data.
Right to object (Art. 21 GDPR) — you may object to processing based on legitimate interests at any time.
Right to withdraw consent (Art. 7(3) GDPR) — where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact data.protection@pharmtrace.com.

You also have the right to lodge a complaint with a supervisory authority. The competent authority for pharmtrace is:

Berliner Beauftragte für Datenschutz und Informationsfreiheit
Friedrichstr. 219
10969 Berlin
Germany
www.datenschutz-berlin.de

6. Data retention

Personal data provided through contact enquiries is retained only for as long as necessary to handle the enquiry and for any subsequent business relationship, or as required by applicable statutory retention periods (in particular under German commercial and tax law, which require retention of business correspondence for up to ten years). Data is deleted or anonymised when retention is no longer required.

7. Changes to this policy

We reserve the right to update this data protection policy to reflect changes in legal requirements or in how this website operates. The current version is always available at this address. We recommend reviewing it periodically.

Last updated: April 2026.